Oracle Universal Customer Master v8
... formerly Siebel Universal Customer Master (UCM)
Field Report
Strengths
- Strong enterprise MDM vision & roadmap
- First to market with process hub – Privacy Management Policy Hub
- Momentum & expertise in Telco & Retail Banking
- High-end production sites .. Home Depot, KPN, Royal Caribbean Cruise Lines, Toyota Financial Services, …
- Proven performance Integrated data quality & analytics
- Integration architecture .. Fusion Middleware, Web Services & Application Integration Architecture
- Strong SI channel
- Future Oracle DB integration
- Upgrade path to Fusion MDM via automation – not migration
Weaknesses
- Data governance strategy maturing
- Intelligent batch load scaling issues ... Resolved by Oracle Data Integration Suite (a.k.a. Sunopsis)
- Minimal marketing of the solution
**Resolved by Oracle Data Integrator (a.k.a. Sunopsys)
