IBM InfoSphere MDM Server ... formerly IBM WebSphere Customer Center (WCC) & DWL Customer
Field Report
Strengths
- Analytical, operational & collaborative MDM with advanced “Party” data model
- Multi-domain/form/entity support for dynamic product mastering
- SOA architecture provides for hub swap-out & cross-domain services
- Industry model expertise & focus on “business-level services”
- Integration with Information Server pro-active DQ processing & data integration
- Integration with Enterprise Analytics, Content Management & FileNET
- Market momentum ... 2007 new customers include: AEGON, Avery Dennison, Erie Indemnity, Jyske Bank, Nordea, Physicians Mutual, Standard Insurance, VW of America, WellPoint, Woolworths,
- High-end production sites – BCE, Citi, MetLife, …
- Channel leverage via IBM GBS channel + *major* SI partners ... Accenture; BearingPoint; Capgemini; Cognizant; CSC; Deloitte; Infosys; Satyam; Sogeti; TCS; Wipro
Weaknesses
- Data governance strategy maturing
- Business process management (BPM) strategy is maturing for process hubs
- Registry strategy still maturing

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